The last labor rate survey conducted by Csi Complete on behalf of HABA was in 2011. It revealed what we already knew to be true; the prevailing labor and material rates as stated by the insurance carriers was indeed higher than they reported. Well this time is no different; the true prevailing rates are higher than the insurance industry reports them to be. As you will see from the information provided, the rates charged by those surveyed vary greatly. It is our belief that shops should determine the rates they charge by analyzing their expenses and the services they provide. There isn't a single rate charged by more than 50% of repairers. This is because body shops provide different levels of service to customers with varying levels of expectations. Not all body shops perform the same types of repairs. Too properly repair today advanced vehicles; high levels of training and extremely expensive equipment are required. The shop that make the investment in training and equipment should not be limited to fee charged by others that only fix minor dents and dings in their garage, behind their house. Just like automobiles and insurance policies, not all shops are created equally but with that being said; unfortunately they are expected to charge equally. If you believe your shop is being unfairly compensated for its service, here is the information you need to prove what your shops charges is indeed "Fair and Reasonable".
In conclusion, The Houston Auto Body Association is releasing the results of our 2013 labor rate survey. As promised, all shop information will remain anonymous and these findings are for informational purposes only. All recipients are herewith notified that the material present herein is not to be construed as information or direction to take concerted actions. The information can be utilized by individual acting within their own judgment, making sound business decisions, without agreements with other recipients of this information.
Use the Labor Rate Calculator as a tool to help you determine your shop is charging the correct amount for its services. Also make sure you forward this to other shop owners and managers that you know. Help us reach others and increase the industry awareness.